For the ease of reading I have wrote the Blog in 4 colors.
Black - Information
Green- OK
Blue- No loss only time wasted and no delivery, cancellation etc
Red- Loss of time money or health risk
Foodpanda is a food delivery app which delivers food to you from the nearest restaurants. Foodpanda is running Crave Hour Campaign in various media like TV, Online, outdoor and many more.
You can buy deserts at Rs. 9 even in some cases Rs. 1. Snacks at Rs. 19 and Biriyani at Rs. 79. Sounds and looks mouthwatering isnt it ? No it is not.
Now I will list out the problems, the cheating and the risk associated with purchasing from Foodpanda.
To avail this offer you have to apply a code and after applying the code the price will be Rs. 9, 19 or 79 or 1 depending upon the product. and the amount will be deducted from your credit/debit car, netbanking, phonepe wallet or mobikwik or paytm or something.....
Now there are three possibility
1- Your order will be confirmed in 2-3 minutes and status will change to chef at work
2. Your order will be cancelled after 20-30 minutes showing that there is rush of demand hence cancelled. Here no cheating only your time will be wasted and the refund will take time there are instances where people are waiting for refund for 15 days.
3. The restaurant will take eternity to conform your order and will either Foodpanda will fake deliver it or will cancel it. If you wont check your orders in the app you are bound to be cheated. They will never refund you unless you follow up.
Now come to scenario One Your order will be confirmed in 2-3 minutes and status will change to chef at work, but it has three option
a. It will be delivered
b. It will be false delivered
c. Will be cancelled with the reason Technical problem or internal problem
a) If its a, ready to dig in you are one of the lucky one who has got the products delivered, under the crave party. Cheers and well done Foodpanda.
b)After the restaurant will pack the food, the app will show delivery guys is going to pick up for the food from the restaurant and will deliver it soon. and Voila it will be delivered to you in paper in a moment. The rider will cover 2-3 km in 3-4 second. He without coming to your flat or building or society he will just deliver with a new technology invented Fakepanda. Now if you dont follow it up with the chat executive the amount again gone
c. Will be cancelled with the reason Technical problem or internal problem, one of the common reason as per my chat with support executive is rider met with an accident. Wishing the foodpanda delivery man a speedy recovery.
Now See a plethora of complaints from the social media
Yes this is the reality of @foodpandaIndia they take payment would not give refund waste your time to the maximum extent. @Zomato sorry I ordered from them you are the best
I have so many screenshot and Chat how Fodpanda cheated me. I am planning for a formal complaint at Consumer Court. I need your support. Thank You.
Lastly I would urge to Ola cabs Founder Bhavish Aggarwal And Ankit Bhati that you guys are the owner of Foodpanda Now. Do you want such type of cheat in your profile. See any post in Twitter and out of 100 replies how many are there who is satisfied. i have been tagging Ola cabs as well as Bhavish but there is no response. I guess they dont bother about a single customer like me.
After so many complaint later they have given me Rs. 200 in my wallet as compensation as apology voucher.. But when i tried to again order they cancelled. I guess they cannot improve.
(added the last line after 15 days after first posting of the blog)
Black - Information
Green- OK
Blue- No loss only time wasted and no delivery, cancellation etc
Red- Loss of time money or health risk
Foodpanda is a food delivery app which delivers food to you from the nearest restaurants. Foodpanda is running Crave Hour Campaign in various media like TV, Online, outdoor and many more.
Now I will list out the problems, the cheating and the risk associated with purchasing from Foodpanda.
To avail this offer you have to apply a code and after applying the code the price will be Rs. 9, 19 or 79 or 1 depending upon the product. and the amount will be deducted from your credit/debit car, netbanking, phonepe wallet or mobikwik or paytm or something.....
Now there are three possibility
1- Your order will be confirmed in 2-3 minutes and status will change to chef at work
2. Your order will be cancelled after 20-30 minutes showing that there is rush of demand hence cancelled. Here no cheating only your time will be wasted and the refund will take time there are instances where people are waiting for refund for 15 days.
3. The restaurant will take eternity to conform your order and will either Foodpanda will fake deliver it or will cancel it. If you wont check your orders in the app you are bound to be cheated. They will never refund you unless you follow up.
Now come to scenario One Your order will be confirmed in 2-3 minutes and status will change to chef at work, but it has three option
a. It will be delivered
b. It will be false delivered
c. Will be cancelled with the reason Technical problem or internal problem
a) If its a, ready to dig in you are one of the lucky one who has got the products delivered, under the crave party. Cheers and well done Foodpanda.
b)After the restaurant will pack the food, the app will show delivery guys is going to pick up for the food from the restaurant and will deliver it soon. and Voila it will be delivered to you in paper in a moment. The rider will cover 2-3 km in 3-4 second. He without coming to your flat or building or society he will just deliver with a new technology invented Fakepanda. Now if you dont follow it up with the chat executive the amount again gone
c. Will be cancelled with the reason Technical problem or internal problem, one of the common reason as per my chat with support executive is rider met with an accident. Wishing the foodpanda delivery man a speedy recovery.
Now See a plethora of complaints from the social media
Yes this is the reality of @foodpandaIndia they take payment would not give refund waste your time to the maximum extent. @Zomato sorry I ordered from them you are the best
Thief.
Ordered at 6:01 and it's 9:04 but the "chef" is still preparing the food.
I guess I should inform the police
Siya got her shit together, When will you @foodpandaIndia.
Today Foodpanda also fake delivered me once and cancelled twice. It's #Mumbai. Seriously planning for legal action
Don't order they cancel your order after being confirmed. Customer care also not so good. They don't reply.
Nice business model looting people without delivering orders and then lying that amount will be refunded in 10 days, hoping that people will forget. #fraudpanda #foodpanda
Lastly I would urge to Ola cabs Founder Bhavish Aggarwal And Ankit Bhati that you guys are the owner of Foodpanda Now. Do you want such type of cheat in your profile. See any post in Twitter and out of 100 replies how many are there who is satisfied. i have been tagging Ola cabs as well as Bhavish but there is no response. I guess they dont bother about a single customer like me.
After so many complaint later they have given me Rs. 200 in my wallet as compensation as apology voucher.. But when i tried to again order they cancelled. I guess they cannot improve.
(added the last line after 15 days after first posting of the blog)
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